Workspace · Hisuno
Your whole business, one workspace.
Schedule, customers, records, messages, team. The AI answers your phone and writes straight into the same workspace your staff work in — so the day is already up to date before anyone has opened a laptop, and nobody types up a call again.
Free to start · no card required · sign in
Schedule
Tomorrow · 5 of 9 booked
- Nothing to type up after a call — the contact, the appointment and the record are already there.
- The AI only books inside the hours you actually keep, against the person who actually has the slot.
- Every action is signed by the person who took it, not by the account they share.
One call, start to finish
Six things happen to a phone call. You do none of them.
01
The phone rings
The agent answers on the first ring, at 2am, in the caller’s own language.
02
The caller is matched
The number resolves to an existing contact or opens a new one. One record per person, never a second copy.
03
The slot is held
Booked inside your real opening hours and around what is already in the day — not into a gap that does not exist.
04
The record opens
What the caller actually said, written into the fields your kind of business uses.
05
The confirmation goes out
WhatsApp or SMS, before they have put the phone down.
06
The call is scored
Every call is graded on how it went, and the ones worth listening to are queued for you.
What is in it
Eight screens, and no twelfth tab.
Most businesses run on a diary, a spreadsheet, a phone gallery of prescriptions and a WhatsApp thread nobody can search. This is those, joined up.
Schedule
Opening hours per day, closed days, several rooms or staff at once. The AI books inside them and nowhere else.
Contacts & pipeline
One record per number, with stages that match how your business actually moves work along.
Records
Case sheets, orders, jobs — the form is whatever your industry keeps, not a generic notes box.
Messages
WhatsApp and SMS as one threaded channel. AI replies are opt-in, and never answer a message that sounds urgent.
Calls
Recording, transcript and a quality score on every call, with a review queue for the weak ones.
Reminders & recalls
Follow-ups and recalls go out on their own, and land back in the day when someone books.
Search
One box across contacts, calls, bookings and records. It finds the person, then everything about them.
Reports & export
Your numbers, and your data, downloadable whenever you want it. Nothing here is held hostage.
Your team
Everyone in one workspace. Not everyone in every screen.
You invite the people who work for you, give each of them a role, and then decide page by page what that role can open. The receptionist runs the day without seeing what the business earned; the accountant sees the money without opening a single record.
- Invite by email — no shared login, no password on a sticky note.
- Someone who needs a screen they do not have can ask for it, and you approve or refuse it in one tap.
- The audit trail names the person who did it, not the workspace they did it in.
- Ownership can be handed over, so the business outlives whoever signed up.
Permissions
| Role | Schedule | Contacts | Records | Billing | Team |
|---|---|---|---|---|---|
| Owner | |||||
| Manager | |||||
| Front desk | |||||
| Accounts |
An example, not a fixed set. Roles and the pages under them are yours to name.
How the two halves fit
The phone feeds the workspace. The workspace feeds the phone.
The call → the workspace
- Who called, what they wanted, what was agreed
- The appointment, in the right slot with the right person
- The record, the message that went out, the score for the call
The workspace → the call
- The hours you keep and the days you are closed
- Who is in tomorrow, and what is already booked
- The caller’s history, so the second call is not the first one again
This is the whole difference between an answering service and a workspace: the second call already knows what happened on the first one.
Open it once. It keeps itself current.
Set your hours, add your team, point your number at us. Everything after that arrives on its own.
Free to start
No card, no sales call. You can be taking calls the same afternoon.
Your data stays yours
Personal details are encrypted in the database, and everything is exportable.
Works on the phone too
The workspace runs in a browser; the mobile app handles calls and caller ID.
It works without the AI
Turn the phone agent off and this is still a workspace. Turn it on and it fills itself in.